Support
We're here to help with anything in the app.
Email us
For account issues, bug reports, or general questions: support@watrips.com. We aim to reply within 1–2 business days.
Business listings
Travel agents, home stays, and vehicle rental partners — get help with verification or your listing at partners@watrips.com.
Privacy questions
Questions about your data or how it's used: privacy@watrips.com, or read our full Privacy Policy.
Report a problem
Found a bug, a safety issue, or inappropriate content? Let us know at support@watrips.com — include screenshots if you can.
Common questions
How do I delete my account?
Open the app → Profile → Privacy & Data → scroll to the bottom → Delete my account. This is permanent and immediate.
How do I temporarily step away without losing my data?
Use Deactivate my account instead, in the same Privacy & Data screen — signing back in automatically reactivates it.
Can I control who sees my profile?
Yes — every section of your profile (stats, timeline, vehicles, your Digital Passport, and more) has its own independent public/friends/private setting under Privacy & Data.
How do I export my data?
Profile → Privacy & Data → Export all data (JSON) gives you everything tied to your account.